FAQ's

How to order?

Through the website. You can also send us a message in Instagram or email us at hello@thinkertribeph.com

 

What are your payment methods?

Paypal transactions, BDO or BPI bank transfer, Gcash- details will be shared upon order placement

 

I placed an order, how long do I have to pay?

Payments should be made within 2 days after the order form is submitted.  If proof of payment is not sent after 2 days, your order will be automatically cancelled. 

 

How to pre-order items?

Kindly send us a message in Instagram or e-mail us at hello@thinkertribeph.com

 

Can I buy products that are currently out of stock? 

Yes. You can pre-order them. 

 

What if I change my mind after making the pre-order and payment?

Your down payment will be forfeited and the transaction will be cancelled. 

 

Do you have any cut off period for pre-order items?

Yes, every 20th of the month at 12 pm.

 

How long do I have to wait for pre-order items?

4 – 8 weeks from the cut-off date depending on the item ordered. You will be notified on the waiting time. 

 

Who will I pay for the shipping cost?

It will be paid by the customer unless stated otherwise. 

 

Do you ship internationally?

Unfortunately, we don’t ship our products internationally at the moment. 

 

Do you have a physical shop?

None.